How to actually change someone's mind
You will not argue a teammate into a new belief. You can't out-deck a conviction. Robbins gives a better picture. A belief is a table. It stands on legs — the references, the experiences, the proof a person has stacked under it over years. The table holds because the legs hold. Take a swing at the tabletop and nothing moves. So you work the legs. To weaken an old belief, you find the references that no longer hold weight. To build a new one, you stack fresh legs under it — small, real, undeniable experiences. ...