The word you pick is the temperature you feel.
Robbins makes a small claim with large effects: the habitual words you use to label an experience set how strongly you feel it. Call a setback a "disaster" and your body answers a disaster. Call it a "snag" and the heat drops enough to think.
Watch a team after a miss. One says "we got crushed." Another says "we read that one wrong." Same result on the board. Two different rooms — one bracing for impact, one already reaching for the fix.
This isn't about pretending. A real problem stays a real problem. But the label sets the state you solve it from, and a calmer state solves more.
Two moves. Catch the word your team reaches for under stress — there's usually a favorite. Offer a cooler, truer one, and use it first yourself.
Pick the word that lets you keep working. The board doesn't care how loud you were about it.